About Us — Guest Services
Tanya Hickman is our Guest Services Manager Extraordinaire! She manages a wide variety of administrative tasks at Calgary HQ, and has the knowledge and experience to handle all your travel needs with personalized service and care.
We realize that many of you are coming a long way and your vacation time with us is precious. Tanya provides a “one-stop shop” for airline information, reservations and preferred rates on accommodations, car rentals, bus service, restaurant recommendations, preferred ski hills and visitor stops along the way. From the time you leave until you return, Tanya is available to look after the details of your travel itinerary with friendly and efficient service. Building friendships on the phone for over a decade, Tanya exemplifies Great Northern’s commitment to customer service excellence.
Tanya has two adult children, Brett & Jessica, and is an active member of the Calgary Wild Rose Canadian Progress Club — a dynamic group of women who volunteer time and effort to support health initiatives and inspire positive change in the lives of women in the Calgary community.
“Without you Tanya, nothing would get done or everybody would show up at the same time. Thanks for the
many years of keeping me informed!!!”
Bruce, New York
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